My husband and I had just moved to Virginia and were looking at houses on Zillow one day. We came across a house we liked and clicked on the button to have an agent contact us. Thank goodness Crystal called because we can't imagine if anyone else had helped us find our home!! Crystal was AMAZING throughout the entire process. She took us to the houses we wanted to see, found other similar ones to show us, and gave us advice along the way regarding the pros and cons of each house. She was a great medium between my husband (who likes to make instant decisions) and me (who likes to ponder things for awhile). We liked that she stayed on top the houses we were most interested in and let us know when it was essential to make a move. When it was time to sign documents that we didn't understand, she was willing to sit and go over items over the phone at any time of day. We know she had several clients but she made us feel like we were her ONLY clients. Whenever we had questions, she got back to us via text/phone/email instantly. Crystal is a very professional realtor with high expectations to ensure her clients are happy, and she has assembled a mortgage team and legal team to match. Needless to say, we are extremely satisfied with the service we received from Crystal and highly recommend her.